Privacy Policy

1. Introduction – Purpose of this Privacy Policy

VODE PTY LTD (ABN 96 676 532 906) (we, us, or our) is committed to protecting the privacy of your personal information in accordance with the Privacy Act 1988 (Cth) including the Australian Privacy Principles, and the New Zealand Privacy Act 2020 (together, the Privacy Laws).

This Privacy Policy provides a general overview of how we handle any personal information we collect from you. "Personal information" is essentially information or an opinion about an identified or reasonably identifiable individual. By providing your personal information to us, you consent to us handling your personal information in accordance with this Privacy Policy.

If you have any queries about our handling of your personal information, please contact us using the details below.

2. Collection of Personal Information – What We Collect

We may collect personal information about you in the course of your dealings with us. The type of personal information we collect will depend on your interactions with us. For example:

  • Personal Details: Such as your name, date of birth, address, and other contact details (e.g., your telephone number and email address).

  • Business Details: Such as an ABN, business name, and your position within your business or organization (if applicable).

If you interact with us as an employee or submit an employment application, we may collect additional information, including:

  • Verification Information: Such as your passport, driver’s license, or Medicare details.

  • Employment Information: Such as your resume, qualifications, work history, references, and residency status.

3. Sensitive Information

"Sensitive information" includes your race, ethnic origin, political opinions, religious or philosophical beliefs, trade union memberships, or health details. We may collect sensitive information, such as health information and criminal record checks, when you apply to work with us. We will only collect sensitive information with your consent if it is reasonably necessary for our functions or activities.

4. How We May Collect Your Personal Information

We may collect personal information in various ways, including:

  • Directly from you when you contact us via phone, email, enquiry forms on our websites, or social media platforms such as Instagram and LinkedIn.

  • From third parties such as recruiters, referees, real estate agents, or other authorized agents and service providers.

If you provide us with personal information relating to a third party, we assume you have obtained their consent for us to handle their information in accordance with this Privacy Policy.

5. Why We Collect Your Personal Information and How We Use It

We generally use your personal information for the purpose for which it was collected, or for related purposes within your reasonable expectations. This may include:

  • Business Operations: To liaise with real estate agents, investors, purchasers, lessees, and service providers in connection with our developments.

  • Employment: For recruitment purposes or to assess a potential contracting relationship.

  • Marketing and Communication: To inform you about our products and services, manage complaints, and conduct marketing research.

  • Legal and Compliance: To comply with legal, regulatory, and insurance obligations.

If you fail to provide personal information requested by us, there may be consequences, such as our inability to provide services to you.

6. Disclosure of Your Personal Information

We may disclose your personal information to third parties for the purposes outlined above, including:

  • Service Providers: Such as sales agents, property managers, legal advisors, and other contractors who assist us in our business operations.

  • Financial and Legal: To potential providers of debt or equity finance, and during the due diligence process in the event of a business sale.

We will take reasonable steps to ensure that the recipient is bound by privacy obligations similar to those under this Privacy Policy.

7. Disclosure of Information Overseas

In some cases, we may disclose your personal information to organizations based outside Australia, such as cloud data storage providers or service providers with servers located overseas.

8. Storage and Security of Your Personal Information

We take reasonable steps to securely store your personal information to protect it from unauthorized access, modification, disclosure, misuse, and loss. Personal information may be retained in our systems for as long as necessary to comply with legal obligations or for business purposes.

9. Access and Correction of Your Personal Information

Please notify us if your personal details change so that we may keep our records current. You may request access to or correction of your personal information by contacting us. We will respond to such requests within a reasonable period.

10. Data Breach

In the event of a data breach or suspected data breach, we will investigate promptly and comply with legal requirements, including notification to affected individuals and the relevant privacy regulator if necessary.

11. Complaints

If you have a complaint about how we handle your personal information, please contact us using the details below. We will consider and respond to your complaint within a reasonable time. If you are not satisfied with our response, you may contact the OAIC.

12. Changes to Our Privacy Policy

We may amend, modify, or replace this Privacy Policy from time to time. You can obtain the current version by contacting us, and you should review our Privacy Policy each time you provide us with personal information.

13. Contact Us

For further information about how we manage your personal information or if you have a complaint, please contact our Privacy Officer at: hello@vode.au